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Protecting consumers

Consumer Competition Claims represents your interests

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Consumer Competition Claims operates on a nonprofit basis

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About the foundation


The Consumer Competition Claims Foundation is an independent non-profit foundation that is committed to protecting consumers against unfair commercial practices and violations of consumer law.

Consumers often suffer damage as a result of cartels and abuses of a dominant market position by large companies. It is impossible for individual consumers to take a stand against these companies. Taking action costs a lot of time, money and expertise. The foundation solves this problem by representing groups of consumers and pursuing their collective claim. The foundation also has the expertise which is required to take effective and deliberate action.

Read more about us here.

Sign up for the Booking Claim

You have been overpaying for your hotel room for years.

Booking.com and affiliated companies ("Booking.com") are acting unlawfully, causing damage to Dutch consumers. 

Since 1 January 2013, so for well over 10 years, Booking.com has imposed obligations on hotels known as “parity obligations.” These obligations and similar practices prevent hotels from offering lower prices or better conditions through other online sales channels than Booking.com’s platform. As a result, consumers pay too much for their hotel rooms. This conduct by Booking.com violates competition laws, including cartel bans, abuse of a dominant position, and the Digital Markets Act. 

Furthermore, Booking.com engages in misleading statements, for example about hotel room availability. Such tactics lead consumers to make choices they wouldn’t otherwise make. These misleading practices are known as “dark patterns” and are unlawful under both European and Dutch law.

Several competition authorities have imposed fines on Booking.com and thus already determined that the market has been distorted. But consumer harm continues—and Booking.com persists in its conduct. That’s why Stichting Consumenten Competition Claims has initiated a collective action against Booking.com. The foundation wants Booking.com to cease its unlawful actions and compensate consumers for damages suffered.

Have you made at least one booking on Booking.com, on a similar hotel booking website, or directly with a hotel online since 2013, while living in the Netherlands? Then you have likely suffered harm. Support our action:

Support the Booking Claim

European Apple Claim

iPhone and iPad owners pay the price for Apple’s App-store abusive monopoly. Demand your refund.  


Consumers have been overcharged 5 billion euros for their app and in-app purchases and should demand a refund. Apple has reaped this excess profit by abusing its market dominance at the expense of European consumers.

By using anti-competitive practices, Apple has been able to charge excessively high prices and impose restrictive conditions. Apple excluded all competition and withheld choice for consumers on their App-store and in-app purchases.

The foundation represents the interests of European consumers and demands that Apple stops its unlawful conduct, and consumers receive compensation for their damages. Join our efforts to hold Apple accountable. Sign up to support the claim!

Update on Apple action

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